Support

Support Session

   via GoToAssist

  • Please click the button below and you will be connected through GoToAssist.
  • This software will allow our technician to work on your system remotely.
  • If you are asked to ‘Open GoTo Opener?’ please select ‘Open GoTo Opener’ to begin your support session.


Begin Session

Submit a Ticket

  • If you have a technology question or issue, we are here to help!
  • Fill out the form below and your message will be be directed to our Ticketing system.
  • Select your Library, type your question, and click submit.
  • Please include make & model of any equipment that needs our attention